Jul 19, 2023
"The people that design software, are unfortunately often a long ways away from the people that are out in the field using it."
In this episode, I’m in conversation with Shaun Syvertsen, the CEO of ConvergentIS. He has built a company around the opportunity to make a widely used technology (SAP) super easy to use–so easy in fact that users don’t need training, or very little. It all stems from the need to improve adoption rates, and it turns out that ease of use, reduction in fear of technology, and empathy, are keys to successful adoption. There’s much scope in the SAP landscape for such an idea because enterprise technology needs to appeal to a very large, multi-industry market, leaving very niche areas underserved.
"When you make it so easy that you have a group of people that can just go and follow the steps, and they know they're going to get it right, and you're guiding them to get it right, then nobody's scared to go do it."
Shaun Syvertsen is the Managing Partner and CEO of ConvergentIS. He has more than 20 years of experience leading, advising, and delivering successful programs, projects, and initiatives for various companies in the oil and gas, financial, public sector, transportation/logistics, automotive, manufacturing, and IT industries in Canada, the US, and Germany.
"Our target state is you actually can't tell the difference between our solution and what SAP built. You install it inside SAP, you don't have to figure out how to integrate it."
LinkedIn profiles (personal, business):
Personal: https://www.linkedin.com/in/shaunsyv/
Business: https://www.linkedin.com/company/convergentis/
Website:
https://www.convergentis.com/